The following Terms of Service ("TOS") agreement is between Dragon Networks (hereinafter referred to as "Dragon") and anyone purchasing and/or using Dragon's Products and Services (hereinafter referred to as "Customer").

This agreement includes five sections: General and Business Policies, Backup Policy, Privacy Policy, Acceptable Use Policies ("AUP"), and the Service Level Agreement ("SLA") which are included herein by reference.

This agreement was last updated April 12, 2011, when paragraph 32 was added to the AUP Prohibited Use section on forwarding email. Prior to that, these terms were last updated April 22, 2009.

In consideration of the mutual covenants contained herein, Dragon and the Customer agree as follows:

Dragon recognizes the importance of Customer trust. Keeping Customers' personal information confidential is a top priority for Dragon.

Dragon will safeguard, according to strict standards of security and confidentiality, nonpublic, personal information provided by the Customer. "Nonpublic, personal information," for example would include such information as Customer name, address, social security number, and credit information. Dragon will maintain safeguards, physical and electronic, to protect that information. Dragin will endeavor to conduct business in a manner that keeps personal customer information secure.

Dragon will limit the collection and use of customer information to the minimum required to deliver Products and Services.

Dragon will not share personal customer information outside of Dragon for any purpose other than the administration or marketing of Dragon Products and Services, unless the disclosure has been authorized by the Customer or is permitted or required by law.

Dragon makes no guarantee of confidentiality or privacy of any information transmitted through the internet or stored using Dragon's Products and Services, and makes no guarantee that any other entity or group of users will be included or excluded from Dragon's network.

Customer agrees that Dragon may periodically monitor Products and Services, including transmissions over its network for maintenance, service quality assurance or any other purpose permitted by the Electronic Communications Privacy Act or other law. Dragon may disclose such information as required or permitted by law, or to protect itself or its subscribers.